Retail Sales Associate / Customer Service

Elements MassageSeattle, WA
$22 - $24

About The Position

Be the first person clients meet — and the reason they keep coming back. Build a rewarding career where connection, service, and sales come together. Currently lookin gfor part time help - evenings and weekend flexibility a must! As a Wellness Membership Advisor, you're the heart of the front desk — welcoming clients, managing scheduling and check-ins, and guiding new visitors into our Elements Wellness Program through a proven, relationship-focused sales process. You'll handle daily operations so our therapists can focus on what they do best, all while keeping the studio running smoothly, cleanly, and on-brand. If you love talking to people — and love listening even more — this role was made for you.

Requirements

  • Natural Connector — You build rapport quickly, listen actively, and make every client feel genuinely welcome
  • Sales-Driven — You're motivated by goals and skilled at converting interest into membership through in-person, relationship-focused selling
  • Service-Minded — You turn client concerns into great customer service stories, and you take pride in creating exceptional experiences
  • Organized & Tech-Savvy — You're comfortable with scheduling software, Microsoft Office, Gmail, and learning new systems quickly
  • Team Player — You contribute to a clean, calm, professional studio environment and support your teammates every day
  • Flexible — You're available to work evenings and weekends as needed

Nice To Haves

  • Prior retail sales or spa/hospitality customer service experience is preferred but not required

Responsibilities

  • Welcoming clients
  • Managing scheduling and check-ins
  • Guiding new visitors into our Elements Wellness Program through a proven, relationship-focused sales process
  • Handle daily operations
  • Keeping the studio running smoothly, cleanly, and on-brand

Benefits

  • Competitive hourly pay ($21.75 - $23.75 based on experience), monthly performance bonuses based on conversion targets, and commission on Wellness Program sales.
  • Medical insurance (full-time)
  • Complimentary monthly massage
  • Professional development & training
  • Additional bonus opportunities
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