As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment that encourages customers to return and support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare for the day by reviewing goals, new arrivals, top sellers, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, create friendly personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, help customers complete their purchases, and collaborate with colleagues to deliver strong individual and store results. This position requires talking, lifting, frequent movement, standing, reaching, using computers and other technology, and processing register transactions. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.
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Career Level
Entry Level
Education Level
No Education Listed