Seasonal Retail Sales and Recovery Associate, Palm Desert

Macy's•Palm Desert, CA

1d•$17 - $21

About The Position

As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. With a friendly, approachable attitude, you help foster an environment that invites customers to return and support team sales goals through consistent, high-quality service. Colleagues begin the day prepared by wearing a name badge, greeting coworkers, preparing the sales floor, and reviewing goals, new arrivals, top sellers, and promotions. During the day, they welcome customers, build friendly personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and collaborate with colleagues to serve customers and the community. They work to improve, take pride in their work, achieve sales goals, and learn from one another. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Physical requirements include talking, lifting, frequent movement and standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders. The job also requires close vision, color vision, depth perception, and focus adjustment, along with frequent use of computers and other technology, including handheld equipment and a cash register to process transactions.

Requirements

Understand and communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
Be able to use electronic devices.
Be able to talk, lift, move frequently, stand, and reach with arms and hands.
Be able to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

Create a welcoming shopping experience through genuine hospitality and attentive customer service.
Keep the store clean, organized, and visually engaging by maintaining merchandise displays and tidying fitting rooms.
Ensure the sales floor is clean, organized, and customer-ready.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and create friendly, personal conversations.
Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues to serve customers and communities.
Work toward sales goals, take pride in the work, and learn from colleagues.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice