RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center • Austin, TX

3d • Onsite

About The Position

We are seeking a self-motivated, results-driven RETAIL SALES AND MERCHANDISING ASSOCIATE to join our team. In this role, you will contribute to a best-in-class customer experience while helping customers find the right technology solutions for their needs. This position is ideal for individuals who thrive in a fast-paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

Requirements

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)
• Sincere interest in helping customers select products that meet their needs
• Excellent communication & interpersonal skills combined with the ability to multitask and adjust priorities
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Flexible availability, including early mornings, evenings, weekends, and holidays

Nice To Haves

• commissioned sales experience is a definite plus

Responsibilities

• Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer service
• Maintain product knowledge and participate in continued sales, vendor and product training
• Execute solution selling based on company direction and metrics
• Maintain the department by ensuring a clean work area
• Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assist in executing promotional signage and price changes
• Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery
• Stay current on all communications from customers, associates and Home Office
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally
• Perform additional duties and responsibilities as assigned

Benefits

• Medical, Dental & Vision Coverage for regular full‑time associates
• Competitive Employee Discount, including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED