BestDrive Retail Sales Administrator

Continental • Marietta, GA

1d • Onsite

About The Position

The Retail Sales Administrator is responsible for managing the daily activities necessary to create and maintain sales and service of a well-established tire dealership. The primary goal of this position is to maximize sales revenue and exceed customer expectations by providing exceptional customer service. The Retail Sales Coordinator will be the first line of contact with the customer and is charged with resolving tire issues, service problems, and reducing downtime for our customers.

Requirements

• High School Diploma or equivalent
• Excellent written and oral communication skills.
• Attention to detail
• Multitasking

Nice To Haves

• Previous Tire Dealership Experience
• Bilingual - English and Spanish speaking
• Microsoft Office - Intermediate

Responsibilities

• Manage the daily activities inside a premium commercial tire dealership.
• Support inbound calls and orders; provide order entry and logistics assistance for the outside sales associates.
• Demonstrate excellent phone and customer service skills to interact with internal and external customers.
• Determine/understand customer needs through qualifying and needs assessment.
• Persuasively upsell ancillary drivers by recognizing opportunities and explaining benefits.
• Receive and enter all incoming calls for immediate dispatch of service vehicles.
• Act as a liaison between the servicing location and the customer.
• Communicate with Manager and Supervisor daily.
• Relay work orders to service managers to complete service requests.
• Start work orders and invoice as required.
• Assist in verifying all incoming and outgoing product for accuracy in terms of amount, size and type, informing management of inventory and supply shortages as well as assisting in actual periodic inventory counts.
• Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery.
• Abide by all Company safety policies and state and federal transportation regulations.
• Reconcile monthly inventory.
• Process and administer inventory receiving and deliveries.
• Assist in quarterly inventory while maintaining security of products and control measures.

Benefits

• Paid Time Off
• Employee Discounts, including tire discounts
• Employer 401(k) Match
• Diverse & Inclusive Work Environment
• Employee Assistance Program
• Future Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED