Retail Safety Program Manager

Ulta Beauty, Inc.•Bolingbrook, IL

1d•Hybrid

About The Position

The Retail Safety Program Manager leads the execution and continuous improvement of Ulta Beauty’s Beautifully Safe program across all Ulta Beauty retail store locations. The role is responsible for developing, implementing and managing retail store safety programs that protect employees, guests and company assets. This role partners closely with Store Operations, Risk Management, Asset Protection, People Success and Growth & Development to reduce workplace injuries, ensure regulatory compliance, improve safety performance, and foster a culture of safety throughout Ulta Beauty’s retail store locations.

Requirements

Bachelor’s degree or equivalent experience
5–7 years of experience supporting occupational safety programs, compliance, or risk management (retail or multi-site experience preferred)
Working knowledge of OSHA regulations and general safety compliance practices
Strong analytical skills with ability to interpret data and identify trends
Ability to collaborate and influence cross-functional teams
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Copilot)
Strong written and verbal communication skills
Excellent organizational and time management skills
Ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to maintain attention to detail and accuracy

Responsibilities

Develop and maintain retail store safety policies and procedures
Lead company-wide store safety initiatives focused on injury prevention and risk mitigation
Standardize safety practices across all store locations
Evaluate safety performance metrics and implement continuous improvement and operational excellence strategies
Prepare reports and presentations for senior leadership outlining safety performance, trends, and program effectiveness.
Ensure regulatory compliance with OSHA and all applicable federal, state and local safety regulations
Perform investigations related to OSHA complaints and inspections, including documentation and follow-up.
Serve as liaison with government agencies and inspectors
Maintain required safety documentation and records
Monitor changes in regulatory requirements and update policies accordingly
Benchmark safety program with retail professionals across the industry, attend conferences and stay active in industry trade associations
Track and support contagious disease control programs, including reporting and regulatory compliance.
Conduct investigations and root cause analysis of employee and guest injuries and incidents
Prepare injury prevention action plans
Monitor workers’ compensation and general liability trends
Perform safety audits, safety assessments and inspections, in person and on CCTV
Identify hazards and partner with store management and field leaders to ensure corrective actions are completed
Review safety equipment, housekeeping, ergonomics and fire prevention.
Design and lead safety training for store field leadership and associates, including tracking completion and effectiveness.
Manage ongoing safety awareness initiatives through communications, meetings, and engagement programs across the enterprise.
Train field leaders and store associates on polices and safety best practices
Analyze safety and risk-related data to identify trends and recommend mitigation strategies.
Evaluate and implement safety-related technologies and tools to improve risk mitigation.
Partner with Operations and Facilities to address physical hazards
Manage business relationships with third party safety solution providers
Coordinate and support safety committees, safety captain programs, and emergency response initiatives such as evacuation and shelter-in-place procedures
Partner with Business Continuity, Asset Protection and Store Operations on emergency response incidents and procedures
Develop and support emergency procedures at Ulta Beauty’s corporate headquarters