Retail Revenue Cycle & AR Team Lead

coborns•Saint Cloud, MN

3d•$63,000 - $99,000•Hybrid

About The Position

As the Coborn's AR and Revenue Cycle Team Lead, you will take ownership of the entire retail enterprise revenue cycle and accounts receivable functions, ensuring accurate revenue capture, billing, cash application, reconciliation, and collections across all stores, pharmacies, fuel stations, corporate, DSD, and third-party sales channels. In this hands-on leadership role, you will guide, coach, and inspire your AR and Revenue Cycle teams, drive process standardization, maintain strong internal controls, and partner with cross-functional teams to ensure revenue integrity, timely reporting, and cash flow performance. If you thrive on leading high-performing teams and delivering measurable results, this is your opportunity to make a meaningful impact every day. Position Location: This position is an in-office position, 4 days (Monday-Thursday) with the ability to work remotely on Friday.

Requirements

Associate’s degree in Accounting, Finance, Business, or related field or equivalent relevant experience.
5+ years of progressive experience in accounts receivable, billing, or revenue cycle operations
2+ years of experience in a team lead, working supervisor, or similar hands-on leadership role with direct reports.
Experience supporting high-volume, transaction-intensive environments, preferably in retail, grocery, pharmacy, or multi-unit operations
Demonstrated experience with end-to-end revenue and AR processes, including reconciliations, cash application, collections, and reporting
Experience partnering cross-functionally with Merchandising, Operations, Stores, IT, Treasury, and Finance

Nice To Haves

Bachelor’s degree in Accounting, Finance, or Business preferred.

Responsibilities

Own the full revenue and accounts receivable lifecycle, including revenue capture, billing, cash application, reconciliation, collections, and reporting
Ensure accurate and timely recording of sales, tender, and customer transactions across the enterprise
Maintain accountability for AR aging, working capital performance, and revenue-related internal controls
Serve as the operational owner for revenue and AR processes, partnering with Stores, Merchandising, Pharmacy, Operations, IT, Treasury, and Finance
Act as a liaison for internal and external audits related to revenue and accounts receivable
Lead and actively support enterprise sales and tender processing, reconciliation, and reporting across all locations and business units
Own accounting oversight for third-party sales channels, ensuring accuracy, completeness, and timely reconciliation
Design and maintain standardized reporting tools and templates to support sales, tender, and exception visibility
Direct variance identification, investigation, and resolution to ensure revenue integrity
Ensure team reconciliations are completed accurately and on time, including assigned general ledger and subledger accounts in support of close
Develop and maintain documentation and procedures that support consistency, control, and audit readiness
Lead and support enterprise AR and billing operations, ensuring accurate, timely, and compliant invoicing, cash application, and collections
Own cash application and account reconciliation across all customer and business lines, including DSD, alliance, corporate, pharmacy, rent, gift cards, and central coin
Monitor customer accounts, credit exposure, and unapplied cash, driving timely resolution of discrepancies and payment issues
Direct collections activities and customer inquiry resolution in partnership with business stakeholders
Ensure accurate AR aging, customer statements, and working capital reporting to support cash flow and close
Develop and maintain team performance scorecards measuring productivity, quality, accuracy, timeliness, and customer service
Monitor AR working capital performance, including DSO, aging trends, and cash flow impacts, and communicate insights to business partners
Analyze trends and exceptions to identify root causes, drive corrective actions, and implement process improvements
Lead and participate in continuous improvement initiatives, including system enhancements, reporting optimization, and process standardization
Serve as a subject-matter expert and trusted partner to cross-functional teams
Provide direct leadership for AR and Revenue Cycle staff, including hiring, onboarding, training, and daily work direction
Plan, assign, and reprioritize work to meet operational, month-end close, and audit deadlines
Act as a hands-on leader, stepping in to resolve complex issues and ensure quality outcomes
Set performance expectations and provide ongoing coaching, feedback, and formal evaluations
Ensure operational continuity through cross-training, coverage planning, and appropriate segregation of duties
Reinforce adherence to company policies, accounting standards, and internal controls while identifying and mitigating risks

Benefits

Medical & Dental insurance with Health Savings Account (HSA), Flexible Spending Account (FSA) options
Employee Stock Ownership Program (ESOP) – yes, we’re employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
401(k) plan options – we also match up to 20% of the first 5% contributed
Competitive Paid Time Off (PTO/Vacation)
10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
Additional Voluntary Benefits – such as vision, accident and critical illness insurances
Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance,
Get Paid Daily with DailyPay – for employees who would like access to their pay before payday, we offer this great benefit!
Paid Military Leave
Employee recognition programs with monetary rewards, including in-store vouchers, years of service, and employee of the month
Employee Health & Wellness Programs, Challenges and Resources – to assist our team members in living a life of wellbeing!
Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more!
Tools, resources and opportunities for career growth and development
Education benefits including tuition discount and scholarship programs