Retail Representative - Prince Albert, SK

Purolator • Prince Albert, SK

10d • Onsite

About The Position

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Requirements

• Customer service orientation
• Ability to problem solve
• Excellent in relationship building
• Experience and adaptation to using technology
• Excellent communication skills
• Takes personal responsibility and accountability for actions and situations
• Ability to lift 70lbs./stand for 3 hour intervals
• Professional communication skills: oral communication (telephone and in person)
• Written communication; and listening skills
• Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail

Nice To Haves

• 3-12 Months Customer Service Experience preferred
• 3-12 Months Retail Experience preferred
• 3-12 Months using technology/ POS system Experience preferred
• Experience working in a team environment and independently an asset
• Experience working in an environment with safety standards an asset

Responsibilities

• Serving our customers in the most efficient and courteous manner on the telephone and in person
• Up-selling and cross selling Corporate Products and Services
• Handling customer complaints and inquiries
• Working to resolve problem shipments
• Working to resolve equipment and technology challenges
• Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
• Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
• Building a positive relationship with customers
• Building a positive relationship with key contacts – Vendors, building tenants, etc.
• Assisting customers with shipping details and account challenges
• Loading, scanning, logging and calling resolution freight
• Cash reconciliation including deposits, key control
• Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing
• Listening to customers and key partners
• Communicating to customers and key partners in a positive manner
• Compliance to all Corporate Polices and Procedures (including uniforms)
• Adhering to all Safety Standards
• Being on time/attendance
• Living the Purolator Values
• Representing the Purolator Values to Customers and key partners and, other duties as assigned by management

Benefits

• Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
• We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed