Retail Receiving Support Associate, Montgomery Mall - Part Time

Macy's•Bethesda, MD

8h•$18 - $20•Onsite

About The Position

As a Receiving Colleague, also known as a Back of House Colleague, you will manage the flow of merchandise into the store. You will help ensure products are received, processed, and made available for sale efficiently, while maintaining merchandise and the stockroom. The role also includes helping customers, supporting merchandise movement and fulfillment, and collaborating with colleagues to meet department goals. Flexible availability is required, including days, evenings, nights, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to adapt quickly to changing customer expectations and needs.
Ability to understand and communicate effectively with customers, coworkers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
No education or experience required.
Ability to perform the listed physical demands, including lifting and moving items weighing up to 50 pounds.

Responsibilities

Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
Receive and unload merchandise from delivery trucks, unpack vendor boxes, and remove merchandise from packaging.
Sort and organize merchandise by type, size, or category, and ensure items are labeled, tagged, or marked for identification and retrieval.
Keep the receiving area clean and organized.
Complete processing and receiving activities according to productivity standards, timelines, and asset protection, inventory control, and compliance procedures.
Ensure promotional signage is accurate and up to date.
Move merchandise from the receiving area to the stockroom or sales floor, and assist the Merchandise Team with moving fixtures and merchandise for product placement, seasonal changes, and clearance sets.
Select merchandise from the selling floor and pack it according to policy and techniques; process shippable returns and abandoned in-store pickup orders.
Retrieve customer orders from back-of-house storage and deliver them curbside; monitor alerts to complete Buy Online Pickup In-Store orders on time.
Collaborate and communicate with colleagues and supervisors to achieve department goals and maintain a positive work environment.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice