Retail Receiving Support Associate, Aventura - Part Time

Macy's • Aventura, FL

1d • Onsite

About The Position

As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store orders are completed on time. You help keep the stockroom and sales floor running efficiently and interact with customers by greeting them, resolving issues, and delivering orders with care. The role combines operational support with customer service, teamwork, sales goals, and genuine hospitality.

Daily work includes reviewing goals and learning about products and promotions; receiving and tagging merchandise; organizing the stockroom; greeting and assisting customers; fulfilling orders and supporting curbside pickups; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise; and supporting merchandise moves. At the end of the day, you organize the stockroom, complete orders, and prepare the team for the next day. Macy’s describes the workplace as dynamic and inclusive, with an emphasis on collaboration, customer service, continuous improvement, and achieving individual and store results.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and colleague availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. The role requires regular, dependable attendance and punctuality. Physical duties include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Colleagues must be able to stand for at least two consecutive hours and lift at least 30 pounds. The position also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to stand for at least two consecutive hours.
• Ability to lift at least 30 pounds and to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Ability to meet the role's vision requirements, including close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization and inventory accuracy.
• Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, in a timely manner.
• Monitor alerts to support on-time completion of pickup orders.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Maintain the sales floor and fitting rooms by recovering the space, updating signs and pricing, and restocking merchandise.
• Support merchandise moves and other operational tasks as needed.
• Review goals, learn about products and promotions, and contribute to sales goals and store results.
• Prepare the stockroom and orders for the next day's operations.
• Collaborate with teammates and maintain dependable attendance and punctuality.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed