Retail Receiving Support Associate, Cherry Hill - Part Time

Macy's • Cherry Hill, NJ

3d • Onsite

About The Position

Macy's is more than just a store; it's a story that has captured hearts and minds for over 160 years. As a Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. Your responsibilities will include receiving and organizing merchandise, picking, packing, and retrieving orders for Buy Online Pickup In-Store (BOPS) and curbside delivery. You will monitor alerts to ensure timely completion of orders and help keep the stockroom and sales floor running efficiently. This role also involves customer interaction, greeting shoppers, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact customer satisfaction and overall store performance. The customer is at the heart of everything we do, every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! Our colleagues begin each day energized and ready to make an impact, reviewing goals, learning about new products and promotions, and preparing the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task. On the floor, they focus on the customer, building trust through personal, helpful interactions. Throughout the day, they maintain a shoppable space by recovering the floor, restocking merchandise, and supporting merchandise moves. They always Finish Strong, wrapping up their day by organizing the stockroom and completing orders. We believe in supporting one another with honesty, care, and collaboration, and we strive to improve every day, achieve sales goals, and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled 30+ hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules include weekend shifts. Hours are dependent on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Ability to understand and communicate effectively with customers, co-workers, and supervisors in English
• Ability to read and understand employment policies and safety rules/procedures in English
• Comfortable communicating and collaborating with customers and colleagues
• Meeting daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture
• Ability to adapt to changing priorities
• Ability to work independently and as part of a team

Responsibilities

• Receiving and organizing merchandise
• Picking, packing, and retrieving orders from back-of-house storage
• Delivering orders curbside to the customer
• Monitoring alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders
• Keeping the stockroom and sales floor running efficiently
• Greeting shoppers warmly
• Resolving customer issues
• Recovering the floor and fitting rooms
• Updating signs and pricing
• Restocking merchandise
• Supporting merchandise moves
• Organizing the stockroom
• Completing orders

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed