Retail Program Manager, Food and Beverage

Nesco Resource•Chicago, IL
•Hybrid

About The Position

The Retail Program Manager will support the launch and rollout of a new physical merchandising program for a client in the food and beverage industry. The role works cross-functionally to build and document the program, manage physical merchandising approvals, track deployments and locations, maintain program reporting, and serve as the primary contact for questions about program processes and execution status. The manager works with internal teams, Accounts Payable, customers, and vendors to keep the program on schedule and provide regular updates to leadership.

Requirements

  • At least 3 years of experience in project management, commercial operations, retail execution, merchandising, or a related field.
  • Strong organizational and project management skills, including the ability to manage multiple priorities.
  • Excellent communication and stakeholder management skills.
  • Advanced proficiency in Microsoft Excel and PowerPoint, including building trackers and reports.

Nice To Haves

  • Experience in CPG, food and beverage, retail, or field execution environments.
  • Experience working with distributors, retailers, field teams, or external vendors.
  • Experience supporting large-scale rollouts, equipment or display programs, or in-store merchandising initiatives.

Responsibilities

  • Manage day-to-day execution of the physical merchandising program across participating customers and markets.
  • Help create and document program processes, guidelines, and workflows as the program launches.
  • Identify and resolve issues that may affect program timelines or deployment quality.
  • Coordinate and track cooler approvals with Accounts Payable and internal stakeholders.
  • Maintain accurate records of physical merchandise locations, deployments, installations, and overall program status.
  • Build and maintain reporting and tracking tools to monitor approvals, deployments, inventory, and key milestones.
  • Serve as the primary point of contact for customers regarding product availability, placement questions, approval processes, and program timelines.
  • Partner with internal teams, customers, and vendors to ensure timely and accurate execution.
  • Provide regular execution and status updates to leadership and key stakeholders.

Benefits

  • Medical coverage through a MEC (Minimum Essential Coverage) plan
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Employee Assistance Program (EAP) services
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