Retail - Program Manager V
About The Position
The Planning Manager will support the global sequencing, prioritization, and capacity planning processes for Retail Stores. This role involves synthesizing inputs from multiple global business partners, creating a cohesive quarterly and annual plan of record, and assessing capacity implications for field teams. The ideal candidate is a structured thinker, exceptional communicator, and experienced planner who thrives in ambiguity and can translate complex initiatives into actionable business plans.
Requirements
- Deep understanding of the retail industry, store operations, and omnichannel commerce trends.
- Strong business acumen and ability to understand all aspects of retail store execution (e.g., people, customer experience, training, merchandising, operations).
- Experience in strategic planning, program management, or retail business operations.
- Proven ability to lead cross-functional collaboration without direct authority.
- Exceptional influencer who connects dots between teams, builds alignment, and drives results.
- Strong ability to synthesize complex information, identify key insights, and distinguish signal from noise.
- Excellent communicator who can present complex plans simply and persuasively.
- Builds strong networks across functions, geographies, and organizational levels.
Nice To Haves
- 8+ years of experience in retail business planning, operations, or program management (global experience preferred).
- Experience working in a large matrixed organization, ideally within technology or premium retail.
- Proficiency with planning tools and dashboards (e.g., Excel, Keynote, Numbers, Smartsheet, or equivalent).
- Experience with data visualization and capacity modeling is a plus.
Responsibilities
- Support the intake of quarterly global programs, projects, and initiatives impacting Retail Stores.
- Build and maintain a single, integrated Stores Plan of Record that aligns initiatives across global partners.
- Support annual and quarterly planning cycles, aligning resources, timelines, and priorities across all regions.
- Act as a liaison between Global Retail Support teams, field partners, and cross-functional stakeholders.
- Facilitate ongoing communication, reports, business updates, and alignment sessions with global business partners.
- Ensure transparency and visibility of initiative sequencing, dependencies, and milestones.
- Identify and analyze trends across programs to drive data-informed prioritization.
- Provide executive-ready summaries, dashboards, and reports to support strategic decision-making.
- Anticipate and resolve conflicts, manage dependencies, and mitigate risks to delivery timelines.
Benefits
- Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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What This Job Offers
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
