Retail Processor

Goodwill Industries of Southwest FloridaNorth Fort Myers, FL
Onsite

About The Position

Goodwill Southwest Florida is seeking a Retail Processor to receive, record, sort, and process donated goods through the Kaizen system. This position is responsible for meeting production goals, maintaining quality and productivity standards, and supporting a clean, safe, and organized work environment. The Retail Processor also assists with merchandising, customer service, donation processing, and other store operations as needed.

Requirements

  • Ability to listen to and follow instructions.
  • Ability to communicate effectively.
  • Ability to stand for extended periods of time and independently stoop, bend, kneel, push, and pull.
  • Ability to recognize colors.
  • Ability to lift up to 40 pounds.
  • Ability to exercise good judgment, patience, and understanding.
  • Knowledge of basic math skills.
  • Ability to maintain a safe and clutter-free work environment.
  • Ability to proactively learn about services and operations.
  • Ability to occasionally work outdoors in varying temperatures and weather conditions.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Retail and/or stock handling experience preferred.
  • Ability to work a flexible schedule.

Responsibilities

  • Receive, record, sort, and process donated goods according to the Kaizen system and all RAW/Outlet sorting and labeling guidelines.
  • Greet donors and customers in a friendly and professional manner while providing excellent customer service.
  • Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
  • Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas.
  • Sort, band, and organize hangers by type and follow all established processing procedures, including rubber banding shoes and other designated requirements.
  • Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards.
  • Follow inventory rotation guidelines and established pricing procedures.
  • Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses.
  • Maintain a positive attitude when working with customers, clients, and co-workers.
  • Follow all company policies and procedures.
  • Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors.

Benefits

  • Medical, dental, vision insurance
  • 403(b) retirement plan
  • Paid time off (PTO) and paid holidays
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement
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