Retail Print Sales Supervisor
Staples•Rochester Hills, MI
•Onsite
About The Position
Print Supervisors lead a team to achieve key metrics by selling and providing comprehensive print solutions to customers, helping them meet their print and marketing objectives. This role involves a collaborative and inclusive approach to customer service within a fun, team-oriented retail environment. The company is hiring immediately.
Requirements
- Able to work a flexible schedule based on the store’s needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Responsibilities
- Direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals
- Be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Be flexible to perform other duties as assigned
- Lead and develop a team committed to operational excellence in driving profitable sales & margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Benefits
- Full-time hours
- Generous paid time off
- Career development program
- Weekly pay
- Bonus plan eligible
- 401(k) with company match
- Full medical, dental and vision insurance
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- Many more benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
