Retail Pricing Assistant

SpartanNash•Grand Rapids, MI

2d•Onsite

About The Position

This role is responsible for the day-to-day execution of all price hosting activities supporting corporate retail stores. This includes regular and promotional retail changes, electronic marketing and loyalty offers, invoice reconciliation, item authorizations, scale management, and customer support.

Requirements

High school diploma or GED (required)
Good written and verbal communication skills; ability to interface with internal associates and external vendors.
Must have strong attention to detail and organization skills.
Ability to meet deadlines with high level of accuracy.
Basic mathematical skills and strong typing/10-key skills.
Proficient in MS Office applications (i.e. Word and Excel).
Must be willing to support seven-day retail operations with weekend availability

Nice To Haves

Two years of retail, scanning, vendor receiving, customer service and/or data entry experience preferred.

Responsibilities

Process all components of the direct store delivery (DSD) maintenance (e.g., new item setups, store authorization, cost and retail changes, promotional allowances, etc.) in a timely and efficient manner.
Build and process promotional offers (e.g., weekly ads, electronic marketing and loyalty programs, price changes, fuel rewards, scale management, product anchor groups, item authorization status, etc.) supporting all store-level pricing activity.
Perform invoice reconciliation process for all DSD vendors servicing corporate stores.
Identify and research discrepancies, resolve out-of-tolerance invoices and follow up with applicable internal departments (i.e., category management, retail store, etc.) and/or DSD vendor as needed.
Verify complex promotional offers and electronic marketing offers as applicable via the department lab system.
Research and resolve calls placed through the pricing hotline serving as the final touchpoint for all information flowing to corporate retail systems to include back door receiving, scanning, scales and point of sale applications.
Follow best customer service practices to support the internal and external customer on issues and questions relating to item data, promotional offers, rewards, authorizations, scales, etc.
Additional responsibilities may be assigned as needed.