Senior Retail Forecasting Manager, AMS

the LEGO Group•Boston, MA

4d•$150,921 - $226,381•Hybrid

About The Position

We’re looking for a Retail Planning Lead to oversee our regional retail demand plan across both physical and digital channels. You’ll lead a high-performing team, drive forecasting for exclusive products, and help shape global planning through advanced tools like o9. This is a key role connecting insight, operations, and commercial impact across the business.

Requirements

Extensive planning experience preferably within a retail environment, covering digital & physical channels.
Ability to assess plan feasibility at both high & low levels and identify areas requiring further focus with team.
Ability to effectively communicate and articulate the key aspects of a demand plan through compelling storytelling, ensuring alignment and engagement among stakeholders at all levels.
Previous experience using planning tools/systems and ability to identify & recommend product development opportunities to improve efficiency.
Proactive in seeking out the latest data to improve plan accuracy and always focused on delivering outstanding results across all forecast KPIs.
Demonstrates strong collaboration skills across various functions, cultures and management levels.
Demonstrates leadership experience including supporting team members and leading cross functional meetings with senior stakeholders.
Experience leading process change in a global setting. Gets energy from creating new ways of working, establishing new frameworks and ensuring process governance.
Experience with leveraging big data and statistical modelling into the planning process.
Results driven with a can-do mindset that thrives in overcoming challenges!

Nice To Haves

Experience using o9 planning system.

Responsibilities

Secure the overall quality and delivery of the regional, item level demand plan, for both on-line and physical stores, across an up-to 21-month horizon. Plan includes both consumer sales and selling-in requirements.
Lead a highly motivated and engaged retail planning team, consisting of 5 employees. This includes ongoing feedback, personal development, performance evaluation, KPI setting, and task management.
Leverage the o9 planning system to align processes, recommend features, and drive a transition towards exception-based planning, minimizing reliance on offline tools for enhanced efficiency and accuracy.
Work closely with regional cross-functional leadership teams across LEGO Retail & Supply Chain. This includes representing planning outputs in commercial meetings (including ad-hoc) to help drive business momentum.
Work with counterparts in EMEA and APAC to ensure globally aligned processes. Share assumptions to ensure the regional storyline makes sense in the context of the overall global plan.
Hands on responsibility for the forecast of a subset of products delivering high value to the LEGO Retail business. Working closely with marketing, business owners and other key partners to ensure that the forecast reflects all relevant inputs.
Ensure adherence to regional monthly S&OP process which delivers a plan built on a strong set of assumptions, with sign-off from local business owners.
Work with global S&OP lead to secure regional input on risks and opportunities to the plan. Actively participate in the monthly Global Demand Review meeting, being able to speak to questions related to the regional plan.