Retail Picture Framer (No Experience Needed - We Will Train)

Michaels Stores•Bethel Park, PA

1d•Onsite

About The Position

This role focuses on building customer relationships by creating memorable framing solutions for their art. The position involves assisting customers with shopping, ensuring a safe and clean store environment, and adhering to Standard Operating Procedures (SOPs) and company programs. The associate will embrace a personal designer approach using Elevated ABC Deliver to build relationships and create custom framing solutions, while also meeting sales and production goals. Completing framing orders with high quality and on time is essential. The role also includes maintaining the ready-made frame department and other assigned areas, providing friendly customer service, and supporting shrink and safety programs. The associate will interact positively with others, promote company values, and participate in truck un-loading and stocking processes. Operating the cash register, handling cash, acknowledging customers, assisting with Omni channel processes, and performing other duties as assigned are also part of the responsibilities.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate the framing equipment and glass cutter.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Build customer relationships while creating a memorable framing solution for their art.
Help customers shop our store and be able to find what they’re looking for.
Provide a safe, clean and clutter-free environment.
Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
Follow Standard Operating Procedures (SOPs) and Company programs.
Support shrink and safety programs.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Other duties as assigned.