Full Time Retail Picture Framer-50

Michaels Stores • Fort Collins, CO

7d • Onsite

About The Position

This role focuses on building customer relationships by creating memorable framing solutions for their art. The Picture Framer will assist customers in shopping the store, ensuring they can find what they need, and maintaining a safe, clean, and clutter-free environment. The position involves adhering to Standard Operating Procedures (SOPs) and company programs, embracing personal design through Elevated ABC Deliver to build customer relationships and create custom framing solutions, and achieving sales and production goals. The Picture Framer may act in a lead capacity in the absence of the Framing Manager and will assist in training other team members. They will complete framing orders with high quality and on time, maintain the ready-made frame department and other assigned areas, and provide friendly customer service. This includes assisting customers, ensuring the store is well-merchandised and stocked, and providing a fast and friendly checkout experience while adhering to cash handling standards. The role also involves supporting shrink and safety programs, interacting positively with others, and participating in truck un-loading and stocking processes.

Requirements

• Basic computer skills
• Basic measuring skills
• Ability to operate the framing equipment and glass cutter

Nice To Haves

• Retail experience
• Experience selling products and/or services to customers

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
• Deliver sales and production results
• Act in lead capacity in the absence of the Framing Manager
• Be a resource to assist and train other Team Members
• Support and assist Framing Manager in driving KPI’s achievement
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Provide a fast and friendly check out experience while adhering to cash handling standards
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Engage customers on benefits of Rewards and complete enrollments
• Educate customer on Voice of Customer (VOC) survey
• Assist with Omni channel processes
• Other duties as assigned

Benefits

• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed