Retail Pharmacy Technician

Progressive Community Health CentersMilwaukee, WI
Onsite

About The Position

The Pharmacy Technician supports clinical pharmacists in ensuring the safe and effective use of medications by serving as a key liaison between patients, providers, pharmacies, and insurance companies. Working under the direct supervision of a pharmacist, the pharmacy technician plays an important role in delivering medication and pharmaceutical care in communities that are most in need. This includes developing close relationships with patients in communities we serve and assisting the pharmacists in accurately preparing and delivering prescription medication. The technician ensures compliance with PCHC policies, regulatory standards, and Wisconsin Pharmacy Examining Board requirements.

Requirements

  • In-depth understanding of HIPPA and patient confidentiality.
  • Responsible, self-starter, and confident in building and executing a new project.
  • Ability to relate well to people of various ages and from diverse ethnic and cultural backgrounds.
  • Excellent attention to detail and organizational skills.
  • Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
  • Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
  • Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Demonstrates accuracy and thoroughness; applies feedback to improve performance.
  • Meet productivity expectations; completes work on time.
  • Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
  • High school diploma or general education equivalent required
  • LPT - Licensed Pharmacy Tech Active: current pharmacy technician license in good standing in Wisconsin required
  • Basic computer skills and experience in data entry using Excel, Access or equivalent computer background.
  • It is mandatory that all employees, employed providers and volunteers are vaccinated.
  • All hired candidates must submit proof of vaccination prior to their orientation.

Nice To Haves

  • At least 2 years with retail pharmacy technician related experience
  • 340B experience preferred
  • Prior authorization review processes and Epic knowledge preferred

Responsibilities

  • Always maintains friendly and helpful attitude when dealing with customers.
  • Always maintains professional working relationships with the pharmacy personnel, physicians, nurses, and other medical personnel.
  • Understands that the requirements of working in a pharmacy are varied and may change as demands on the department change.
  • Accurate medication name pronunciation.
  • Assist in developing resources and educational material for various populations.
  • Utilizes daily huddles to promote communication and efficient clinic flow.
  • Establishes a compassionate environment by ensuring staff adhere to the organization's professional standards.
  • Maintains patient confidence and protects operations by monitoring confidential information processing.
  • Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
  • Organizes medications for pharmacists to dispense by profiling prescriptions; preparing labels and calculating quantities
  • Ensures medication availability by delivering medications to patients and ordering when needed

Benefits

  • progressive community health centers is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.
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