Retail Pharmacy Technician

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

Under the supervision of a pharmacist, the Retail Pharmacy Technician at IU Health University Hospital supports daily outpatient pharmacy operations to ensure safe, accurate, and efficient medication services. Responsibilities include processing prescription orders, entering patient and medication information into pharmacy systems, preparing prescriptions for pharmacist verification, and assisting with medication dispensing, delivery, and pickup. The technician manages inventory, stocks medications and supplies, monitors medication levels, and maintains accurate records in compliance with regulatory standards. Additional duties include providing customer service, answering phones, coordinating prescription refills, resolving insurance-related issues, and supporting specialty medication workflows. Works collaboratively with pharmacists and healthcare team members to promote patient safety, minimize medication errors, and deliver high-quality care to patients and families.

Requirements

• High School Diploma/GED is required.
• Requires Indiana Pharmacy Tech-In Training OR Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Requires Pharmacy Technician National Certification within one year of hire unless enrolled in accredited college of pharmacy or enrolled in or graduated from an ASHP/ACPE accredited Pharmacy Technician training program.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires ability to learn basic pharmacy technician skills in assigned areas and work under close supervision or under clearly defined procedures.
• Requires ability to learn effective written and communication skills.
• Requires ability to learn and execute customer services skills.
• Requires basic proficiency typing and using Microsoft office applications.

Responsibilities

• Processing prescription orders
• Entering patient and medication information into pharmacy systems
• Preparing prescriptions for pharmacist verification
• Assisting with medication dispensing, delivery, and pickup
• Managing inventory
• Stocking medications and supplies
• Monitoring medication levels
• Maintaining accurate records in compliance with regulatory standards
• Providing customer service
• Answering phones
• Coordinating prescription refills
• Resolving insurance-related issues
• Supporting specialty medication workflows
• Promoting patient safety
• Minimizing medication errors
• Delivering high-quality care to patients and families

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED