Retail Pharmacy Technician (Full Time, 1st Shift)

American Addiction CentersOshkosh, WI
$22 - $33Hybrid

About The Position

The Retail Pharmacy Technician assists licensed pharmacists in technical duties related to the preparation and distribution of medications. This role involves accurately selecting, preparing, and labeling medications, including hazardous drugs and controlled substances. Responsibilities also include assisting with medication distribution, screening phone calls, managing pharmacy procurement, inventory control, and outdate checking. The technician will complete documentation for controlled substances, perform nonsterile compounding and sterile IV admixture following USP standards where applicable, and inspect medication storage areas. They will also complete medication admission histories, seek additional duties when work is complete, and may participate in quality improvement initiatives and training of other technicians. The role supports area leaders, handles patient demographic information, data entry, insurance verification, label generation, and cashiering. Competence in third-party billing functions is required. The technician must demonstrate age-appropriate patient care knowledge and skills. They may obtain immunization certification and perform immunizations under pharmacist supervision. Additionally, the role may involve operating an Advocate Health-owned vehicle to deliver medications and supplies.

Requirements

  • High School Diploma or GED equivalent
  • Registration or licensure with state board of pharmacy per state of employment requirements
  • Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if in more stringent in state
  • No work experience required
  • Excellent verbal and written communication skills.
  • Proven skills in working effectively with multiple departments and matrix organizational structures.
  • Strong ability to influence and develop others to move toward common goals and outcomes.
  • Strong organizational skills and the ability to work effectively with moderate guidance or direction.
  • Effective critical thinking, creativity, problem solving, and decision-making skills.
  • Expert knowledge of metrics utilized to measure revenue cycle quality and processes.
  • Ability to lead a diverse group of teams.
  • Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders
  • Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material
  • Must have functional vision, touch and hearing
  • Must be able to speak and be understood by others to communicate effectively
  • Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises.
  • Operates all equipment necessary to perform the job
  • Flexibility to travel between pharmacy locations

Nice To Haves

  • May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable

Responsibilities

  • Assists licensed pharmacist in technical duties related to preparation and distribution of medications
  • Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances
  • Assists with medication distribution tasks
  • Screens phone calls and routes as needed using proper telephone and voicemail etiquette
  • Assists in daily pharmacy procurement, inventory control, and outdate checking
  • Complete documentation required for removing, stocking, and wasting controlled substances, where applicable
  • Perform nonsterile compounding following proper USP standards, where applicable
  • Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable
  • Inspects all assigned medication storage areas for adherence to storage policies
  • Completes and documents medication admission histories, as applicable at the facility level
  • Seeks additional duties when required work is done and accepts other duties as assigned
  • May participate in quality improvement initiatives to assure the excellence of departmental services
  • May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level
  • Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards
  • Supports area leaders regarding goals and work assignments
  • Obtaining and recording initial patient demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering
  • Develop competence in third-party billing functions
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
  • May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable
  • Responsible for operating an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department

Benefits

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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