Retail Pharmacy Technician

PIEDMONT CANCER INSTITUTE PCAtlanta, GA
Onsite

About The Position

The retail pharmacy technician is responsible for receiving, entering, and filling prescriptions and plays a significant role in the coordination of patient access to care. The retail pharmacy technician works under direct supervision of the executive retail pharmacy technician.

Requirements

  • High School Diploma or Equivalent
  • At least 2 years of relevant work experience in a retail pharmacy environment
  • Must be registered in the state of Georgia as a Pharmacy Technician
  • Pharmacy Technician certification is required
  • Ability to communicate verbally, in writing and electronically
  • Deliver patient care in a timely manner
  • Establish and maintain relationships with clinical and non-clinical staff
  • Maintain attention to detail in all matters pertaining to patient care
  • Proficiency with Microsoft Word, Microsoft Excel and Microsoft Powerpoint
  • Proficient at simple math
  • HIPAA Requirements: Retail Pharmacy Technician will have access to PHI and ePHI in the course of his/her duties. Applying the minimum necessary standard of HIPAA, this employee has access to the minimum amount of designated record sets required to perform his or her duties.
  • Requires sitting and standing associated with a normal retail pharmacy environment
  • Ability to lift 30 lbs
  • Very good hand-eye coordination with high concentration for extended periods of time

Nice To Haves

  • Experience with patient assistance programs and/or foundation assistance is preferred
  • PioneerRx prescription software experience is preferred

Responsibilities

  • Input and accurately process prescriptions in PioneerRx, fill and prepare orders for pickup or delivery via FedEx or courier
  • Accurately enter new patients into PioneerRx and update/maintain records as needed
  • Investigate opportunities for pharmaceutical company-based patient assistance and/or foundation assistance to ensure access to unaffordable medications
  • Appropriately and thoroughly communicate with Prior Authorization team members to help facilitate affordable access to chemotherapy medications
  • Properly handle insurance denials, unique circumstances and stipulations
  • Complete cash register transactions
  • Contact patients and/or caregivers to determine supply needs, establish refill schedules, and schedule pickups and deliveries as indicated
  • Provide a superior patient customer service experience at all times
  • Communicate clearly and effectively both in person, via email and phone to a variety of audiences including patients, patient care providers, physicians, pharmacists, and staff
  • Document all pertinent patient communications and involve the pharmacist as needed
  • Place daily drug orders and control inventory by only ordering as needed
  • Perform monthly drug inventory and maintain a record for the Director of Retail Pharmacy
  • Maintain organized prescription records according to state and federal laws
  • Assist with audits as needed
  • Ensure that all pharmacy areas are cleaned regularly per company policy
  • Adhere to appropriate safety and quality assurance practices and policies
  • Comply with state and federal laws

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service