Retail Pharmacy Technician-Beth Israel Deaconess Medical Center
About The Position
Pharmacy Technician I provides pharmacy services, including preparing and distributing pharmaceuticals, inventory control, customer service, maintaining pharmacy records, and operating and monitoring automated pharmacy technology systems. The role works under the direct supervision of the Pharmacy Technician Supervisor and under a pharmacist’s direct supervision when processing prescription orders, supporting the delivery of high-quality, patient-focused pharmacy services. The technician processes prescriptions, prepares medications and compounds as directed, supports pharmacist service needs and third-party transactions, and fills, packs, tracks, and delivers patient-specific medications. The role also obtains prescription information accurately and lawfully, directs clinical questions to a pharmacist, maintains records and clean pharmacy areas, follows departmental policies and procedures, adapts to changing department needs, and may assist with patient support program enrollment.
Requirements
- High school diploma or GED required.
- Active state certification with the Massachusetts Board of Pharmacy.
- 0–1 years of related work experience required.
- Ability to develop strong relationships with diverse professional groups, including physicians, nurses, and administration.
- Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.
Nice To Haves
- Bachelor’s degree preferred.
- National certification verified by PTCB and ExCPT.
- Knowledge of Epic, PioneerRx, and ParataMax.
- Previous quality assurance experience.
Responsibilities
- Process prescription orders promptly under a pharmacist’s direct supervision; retrieve, count, measure, and prepare medications, solutions, ointments, and other compounds as directed.
- Support pharmacists’ service needs and assist with third-party transactions, including required documentation.
- Communicate courteously and in a friendly manner.
- Fill, pack, process, track, and deliver patient-specific medications to the appropriate locations in a timely manner.
- Obtain information for new prescriptions and medication reconciliation accurately and in accordance with the law.
- Refer clinician and customer clinical questions to a pharmacist promptly.
- Retrieve and file pharmacy prescriptions, records, and logs in the appropriate files and in accordance with the law.
- Maintain cleanliness of pharmacy areas and supplies.
- Maintain familiarity with departmental policies and procedures.
- Adapt to changing departmental needs, including assisting team members, floating, and adjusting assignments.
- Assist with enrollment processes for patient support programs, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
