Retail Pharmacy Tech

Trinity HealthDubuque, IA
Onsite

About The Position

As a Retail Pharmacy Tech at MercyOne, you will assist in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient. Greet and assist patients/customers in person and on the phone in a professional and confidential manner. Communicate effectively with colleagues and customers alike, being a good listener and adjusting style as needed. Represent MercyOne Retail Pharmacies in a courteous, friendly, and caring manner. Perform duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly. Operate cash register accurately, including cash, credit card, in store charges and payments on account. Assist with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs. Ensure that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment. File prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested. Collect accurate patient demographic, allergy and medication data from patients and caregivers. Utilize pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures to ensure pharmacist involvement in any process that would involve professional judgment. Package and label prescriptions for final verification of pharmacist in an organized and highly accurate manner. Contact prescribers to obtain prescription refill authorization. Accept prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative - at the discretion of the supervising pharmacist, and after receiving appropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or the prescriber's agent. Perform drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law after appropriate training. Contact 3rd party payers or physician offices as appropriate to resolve third party prescription payment issues (including prior authorization, step therapy, processing questions etc). Actively participate in quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments.

Requirements

  • Must be 18 years of age or older
  • Registration with Iowa Board of Pharmacy within 30 days of employment
  • Certification as a Pharmacy Technician within one year of employment

Responsibilities

  • Greet and assist patients/customers in person and on the phone in a professional and confidential manner
  • Communicate effectively with colleagues and customers alike, being a good listener and adjusting style as needed
  • Represent MercyOne Retail Pharmacies in a courteous, friendly, and caring manner
  • Perform duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly
  • Operate cash register accurately, including cash, credit card, in store charges and payments on account
  • Assist with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs
  • Ensure that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment
  • File prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested
  • Collect accurate patient demographic, allergy and medication data from patients and caregivers
  • Utilize pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures to ensure pharmacist involvement in any process that would involve professional judgment
  • Package and label prescriptions for final verification of pharmacist in an organized and highly accurate manner
  • Contact prescribers to obtain prescription refill authorization
  • Accept prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative - at the discretion of the supervising pharmacist, and after receiving appropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or the prescriber's agent
  • Perform drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law after appropriate training
  • Contact 3rd party payers or physician offices as appropriate to resolve third party prescription payment issues (including prior authorization, step therapy, processing questions etc)
  • Actively participate in quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments

Benefits

  • competitive compensation
  • full benefits package
  • opportunity for growth throughout the system
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