Retail Parts Puller

Pick Your PartSan Bernardino, CA
Onsite

About The Position

At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping customers. As a Retail Parts Puller, you will work closely with the Sales team to assist customers with the removal and retrieval of automotive parts for retail customers in a safe, accurate, and timely manner. This role plays a key part in delivering excellent customer service by ensuring customers receive the correct parts quickly and efficiently. The Retail Parts Puller is responsible for performing day-to-day activities in the production yard or warehouse in accordance with current federal, state/provincial, and local standards, guidelines, and regulations governing the facility. The Production/Yard Leader may direct this position to ensure parts are handled in a safe, efficient, and proper manner.

Requirements

  • High School Diploma or GED preferred.
  • Previous automotive, salvage yard, or parts pulling experience preferred.
  • Working knowledge of automotive parts and vehicle systems.
  • Ability to identify vehicle makes, models, and parts.
  • Ability to safely use hand tools, power tools, and equipment required to remove automotive parts.
  • Ability to work in a fast-paced, physically demanding environment while maintaining accuracy.
  • Strong communication and teamwork skills.
  • Ability to follow directions, work independently, and prioritize tasks effectively.
  • Basic computer skills including Outlook, Word, and Excel preferred.
  • Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
  • Ability to complete basic paperwork and maintain simple records.
  • Problems encountered are routine and generally solved by following established procedures and guidance.
  • Decisions generally affect individual job performance and assigned work area.

Responsibilities

  • Work directly with the Sales team to prioritize and fulfill customer part requests.
  • Locate and retrieve automotive parts accurately and efficiently for retail customers.
  • Communicate order updates, part availability, and delays with Sales and Dispatch teams.
  • Provide excellent customer service through professionalism, urgency, and teamwork.
  • Pull work orders and verify part accuracy before removal.
  • Use hand tools and power tools to remove parts from vehicles safely.
  • Pull and prep sheet metal, mechanical parts, and special orders for customer pickup or delivery.
  • Package and prepare parts for delivery or customer pickup.
  • Tag and label all parts properly for destination and inventory accuracy.
  • Complete all required paperwork and documentation related to parts and orders.
  • Safely maneuver throughout the yard or warehouse while locating inventory.
  • Follow all company safety policies and procedures, including proper PPE usage.
  • Maintain cleanliness and organization of work areas.
  • Assist with additional yard or warehouse duties as assigned.
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