Retail Packaging & Operations Sourcing Manager

GSO • Greensboro, NC

2d • Hybrid

About The Position

The Fresh Market is seeking an experienced and detail-oriented Indirect Procurement Sourcing Manager to manage the sourcing of our packaging, operations, and supply category. This role will entail sourcing, vendor negotiations & management, and supply tracking, while supporting store operations and leading coordination with key third-party vendors. The ideal candidate will be a proactive problem solver with strong analytical skills and a background in indirect procurement. We are looking for a strategic and hands-on Sourcing Manager to lead procurement efforts for both retail packaging and store operations materials within our grocery business. This role will manage end-to-end sourcing strategies for packaging used in non-merchandise categories such as store supplies, carry-out bags, sanitation materials, and point-of-sale (POS) consumables. The successful candidate will deliver cost savings, operational efficiency, sustainability improvements, and vendor performance excellence.

Requirements

• Bachelor’s degree in Business, Procurement, or a related field.
• 5–8 years of experience in procurement, category management, or sourcing, with at least 3 years focused on packaging and/or operational supplies in grocery, retail, or foodservice.
• Strong understanding of food-grade packaging and operational sourcing needs in a high-volume retail environment.
• Proficient in Procurement systems (e.g., Coupa, DocuSign, SAP/Ariba) and Excel.

Nice To Haves

• Experience with private label packaging and packaging design/development
• Professional certifications (MBA, CPSM, CPIM, PMP, or equivalent)

Responsibilities

• Own and manage the full lifecycle of the retail packaging and operations supplies categories.
• Conduct category spend analysis, identify sourcing opportunities, and drive year-over-year continuous savings and efficiencies.
• Collaborate with stakeholders in Product, Store Operations, Merchandising, Marketing, and Private Label teams to develop and refine category strategies.
• Analyze total cost of ownership (TCO) and implement sourcing strategies that balance cost, quality, and service.
• Support packaging transitions for new product launches or supplier changes with minimal operational disruption.
• Troubleshoot and resolve packaging-related issues affecting supply chain, store performance, or consumer experience.
• Develop sourcing plans and lead RFPs/RFQs for packaging and operational goods such as:
• Select and onboard suppliers based on cost, quality, and service capabilities.
• Lead contract negotiations and ensure supplier compliance with SLAs and regulatory requirements.
• Monitor supplier performance and develop corrective action plans when necessary.
• Ensure compliance with food safety, USDA, FDA, local laws, and environmental packaging regulations.
• Serve as a sourcing partner across merchandising, operations, warehouse, and marketing teams to align sourcing with business goals.
• Support new product launches and seasonal changes by ensuring timely availability of packaging and operational supplies.
• Continuously evaluate and improve procurement processes, vendor engagement models, and category performance.

Benefits

• Team member discount up to 40%
• Health, Dental & Vision insurance available for individual, spouse, partner, and family.
• 401K contribution and match for part-time and full-time team members.
• Personal time off and additional time off purchase plans available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level