QVC Retail Outlet Store Keyholder
QVC•Malvern, PA
•Onsite
About The Position
The Keyholder supports QVC and oversees daily store operations by assigning tasks, supporting scheduling and inventory processes, maintaining merchandising and customer service standards and assisting with hiring and training retail team associates. This role is onsite and will require you to work from our QVC Outlet in Frazer, PA daily.
Requirements
- A high school diploma or an equivalent combination of training & experience
- A minimum of 3 years of retail sales associate and customer service experience
- Available to work days, evenings, weekends, and holidays.
- Ability to lift up to 40 pounds
Responsibilities
- Assign daily tasks to sales associates and receivers, assist with scheduling, and maintain operational efficiency in store receiving and inventory processes
- Manage store operations including opening/closing, bank deposits, merchandising, security, and event signage
- Ensure customer service standards are met, resolve customer issues, and communicate decisions to customers and the team
- Support hiring and training by interviewing candidates, conducting orientation, and providing operational and customer service training
- Ensure compliance with HR, Loss Prevention, and Safety policies; manage promotional programs, and recommend strategies for product allocation, pricing, and marketing events
Benefits
- competitive compensation
- paid time off
- an employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
