Retail Operations

Base Power CompanyAustin, TX
Onsite

About The Position

Base is seeking a growth-minded operator to manage and scale its retail operations, starting with its flagship retail partner and potentially expanding to other retailers across Texas and beyond. This role involves vendor management, field marketing, performance analytics, and sales operations. The individual will manage the in-store sales vendor, develop marketing collateral and local campaigns to drive traffic and conversions, and own the reporting to analyze performance. The goal is to transform a single retail partnership into a repeatable and scalable channel. This position requires close collaboration with growth marketing, business operations, sales, member experience, product, and design teams, offering clear targets, full ownership, and direct organizational visibility.

Requirements

  • 3–10+ years of hands-on experience in growth, channel marketing, retail marketing, or partnership management—ideally with direct ownership of performance targets in a consumer or consumer-adjacent business.
  • Experience managing vendor or field sales teams, with a track record of holding partners accountable to outcomes.
  • Comfortable building from scratch: creating processes, collateral, and reporting where none exist yet.
  • Strong cross-functional operator—able to work fluidly with design, sales, product, and biz ops to move fast and ship work.
  • Clear communicator who can translate performance data into decisions: what to double down on, what to fix, what to shut down.

Nice To Haves

  • Data fluency (SQL, CRM reporting, or similar)
  • Experience in early-stage or unstructured environments.

Responsibilities

  • Own retail partnership growth targets, with clear accountability for in-store conversion volume, cost per acquisition, and channel revenue.
  • Manage the in-store sales vendor relationship end-to-end—performance standards, rep quality, training, escalations, and reporting cadences.
  • Build and iterate on marketing collateral, in-store materials, and local campaigns that drive awareness and conversion at retail locations.
  • Own performance analytics for the retail channel: track vendor output, campaign results, and funnel metrics; translate data into clear recommendations.
  • Develop repeatable playbooks and processes that allow Base to launch new retail partnerships efficiently as the channel scales.
  • Coordinate cross-functionally with design, product, sales, and member experience to ensure Base’s brand and value proposition are consistently represented in-store.
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