Retail Operations Team Member

Enmarket•Tifton, GA

22h•Onsite

About The Position

Enmarket is seeking a customer-service-oriented Retail Operations Team Member to help operate a store and serve customers. The role is responsible for proper and efficient station operation during a shift, in accordance with company policy, and for supporting store profitability and growth while meeting customers’ needs. Team members are empowered to provide high-quality service and maintain a welcoming store environment. The position includes customer service, shift reporting and communication with management, safety and security, equipment operation, and upkeep of store facilities and surrounding areas. Team members must be at least 18 years old and able to work a flexible schedule as needed. Eligible team members may participate in the benefits listed in the posting, subject to program terms.

Requirements

Must be at least 18 years of age.
Read, understand, and write English at an eighth-grade level.
Be able to validate identification before selling tobacco and/or alcohol, as required by regulations.
Lift and carry products using proper lifting techniques; the qualifications section specifies lifting up to 30 pounds, and the physical requirements section specifies lifting up to 50 pounds at times.
Remain calm and respond according to policies and procedures during emergencies.
Tolerate exposure to gasoline fumes and cleaning products.
Work in varied temperature environments, including coolers, outdoors in various weather conditions, and inside the store.
Traverse and access all areas of the store.
Work prolonged periods standing and prolonged periods sitting at a desk and working on a computer.
Work a flexible schedule as needed.
Interact with customers in a friendly, professional manner.

Responsibilities

Operate the station properly and efficiently during the assigned shift in accordance with company policy.
Communicate verbally and in writing with management about store operations, particularly changes or issues that may adversely affect operations.
Prepare an end-of-shift report according to company guidelines.
Provide a positive customer experience, greet customers warmly, suggest purchases, promote specials, and carry out the customer service program at the site level.
Minimize safety risks to employees, customers, and suppliers; enforce environmental and hazardous-material regulations; and support the Safety and Health program.
Maintain store safety and security and document accidents or incidents; promptly report workplace accidents, injuries, incidents, or illnesses.
Maintain the customer environment inside the store and around its perimeter, including the physical upkeep, cleanliness, and attractiveness of store facilities.
Operate assigned equipment safely and efficiently and complete the new-employee safety orientation procedure.
Perform general housekeeping and other related duties as required.