RETAIL OPERATIONS MANAGER (REMOTE)

McCormick & Company•HUNT VALLEY, MD

48d•$87,910 - $153,870•Remote

About The Position

This Retail Operations Manager I position is part of the US National Retail Team and will support a variety of retailers. The ideal candidate would live on the East Coast, preferably in MD, DE, VA, NJ, and NC, and have the ability to travel up to 60% of the time. The Retail Operations Manager will report to a Sales Director. This role manages the successful retail execution of McCormick and Regional initiatives through broker sales teams, leading to the achievement of regional sales and profit objectives.

Requirements

Bachelors Degree in Sales / Business / Marketing or related field.
4+ years of experience in sales and/or analytics with knowledge of merchandising, consumer and trade promotional plans, and retailers and markets.
2+ years of experience working with Food Brokers, including knowledge of their systems and business processes.
Analytical (including interpretation) & project management skills.
Good understanding of procedures and concepts within Sales, Retail Food Broker sales operations, and extensive knowledge of retail merchandising standards and objectives.
In-depth understanding of how Sales integrates with brokers and the retail environment; understanding of the Industry, brokers, 3rd party selling agents & market in operation.
Expert knowledge of McCormick product offerings.
Ability to identify retail business opportunities.
Knowledge of retail store operation / merchandising and the retail industry.
Ability to filter, prioritize, analyze and validate complex information to develop strategies.
Problem-solving abilities required in ongoing retail broker KPI (Speed to shelf, calls made/assigned, Merchandising).
Excellent leadership, presentation, communication, organizational and computer skills.
Strong strategic and creative thinking skills.
Relationship management, influencing and team-work skills.
Valid driver's license and clean driving record.
Extensive travel.

Responsibilities

Training sales managers and 3rd party managers on the execution of retail activities within assigned geographies, including McCormick products, policies, and expectations for in-store execution.
Managing broker retail operations, including leading calls, ensuring new items reach shelves quickly, and overseeing merchandising activities. Serving as the primary communication source for broker and 3rd party retail field managers regarding McCormick's expectations for store coverage, call content, merchandising standards, new item speed to shelf, and competitive activity reporting.
Analyzing broker activities related to calls, new item speed to shelf, and merchandising.
Conducting regular retail training store calls and communicating expectations, plans for broker and 3rd party management and sales teams on in-store execution.
Communicating retail expectations, execution, and results effectively to Regional VP, Director, and Manager levels.
Leading the planning and execution of quarterly retail broker meetings and presentation development.
Planning, coordinating, and executing regular retail coverage team meetings with broker and 3rd party providers to maintain seasonal focus, motivate teams, and drive sales results.
Planning and conducting retail quarterly audits and market audit tours to stay current on market conditions, ensure broker understanding of objectives, and adjust retail call coverage focus as needed.
Overseeing the retail execution of McCormick programs.
Identifying retail opportunities to increase sales and assisting the Director of Retail Operations and Training in identifying retail gaps and opportunities for improved business results.

Benefits

401k
health insurance
paid time off
Competitive compensation
Career growth opportunities
Flexibility and Support for Diverse Life Stages and Choices
Wellbeing programs including Physical, Mental and Financial wellness
Tuition assistance
Comprehensive health plans covering medical, vision, dental, life and disability benefits
Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
Retirement and investment programs including 401(k) and profit-sharing plans