Retail Operations Manager

SodexoHenrico, VA
Onsite

About The Position

Sodexo is seeking a Retail Manager at a University in the Richmond, VA area, to lead a team of highly motivated staff while delivering exceptional food-focused hospitality, serve as a leader of outstanding customer service, and provide detail-oriented dining experiences. Grow your career and develop a team that shares your desire to make a difference!

Requirements

  • Bachelor’s Degree or equivalent experience
  • 3 years minimum management experience
  • 3 years minimum functional experience in retail operations
  • strong leadership and excellent communication skills
  • prior experience promoting national brands with clients and customers in a campus environment
  • proven client relationship and customer service skills

Responsibilities

  • identify customer needs and expectations
  • ensure that Sodexo and customer goals are aligned and met
  • educate and develop rapport with clients and promote partnerships
  • promote a customer/client-centered culture that strives to exceed customer and client needs
  • coordinate all unit catering initiatives to drive sales growth and track results
  • maintain and improve service level, resulting in increased customer satisfaction
  • ensure all HACCP standards are followed
  • demonstrate resourcefulness and quick responsiveness to client and customer requests

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service