RETAIL OPERATIONS MANAGER

McCormick & Company • HUNT VALLEY, MD

6d • $87,910 - $153,870 • Hybrid

About The Position

McCormick is seeking to hire a Retail Operations Manager I on the US National Retail Team to support a variety of retailers. The ideal candidate would live on the East Coast, preferably MD, DE, VA, NJ, and NC, and have the ability to travel up to 60% of the time. This role reports to a Sales Director.

Requirements

• Bachelors Degree in Sales / Business / Marketing or related field.
• 4+ years experience in sales and/or analytics with knowledge of merchandising of products, consumer and trade promotional plans, and retailers and markets.
• 2+ years experience working with Food Brokers, including knowledge of their systems and business processes.
• Analytical (including interpretation) & project management skills.
• Good understanding of procedures and concepts within Sales, Retail Food Broker sales operations, and extensive knowledge of retail merchandising standards and objectives.
• In-depth understanding of how Sales integrates with broker and the retail environment; understanding of the Industry, brokers, 3rd party selling agents & market in operation.
• Expert knowledge of McCormick product offerings.
• Ability to identify retail business opportunities.
• Knowledge of retail store operation / merchandising and retail industry.
• Ability to filter, prioritize, analyze and validate complex information to develop strategies.
• Problem solving abilities are required in ongoing retail broker KPI (Speed to shelf, calls made/assigned, Merchandising).
• Excellent leadership, presentation, communication, organizational and computer skills.
• Strong strategic and creative thinking skills.
• Relationship management, influencing and team-work skills.
• Valid drivers license and clean driving record.
• Extensive travel.

Responsibilities

• Manage successful Retail execution of McCormick and Regional initiatives through broker sales teams, leading to the achievement of regional sales and profit objectives.
• Train sales managers and 3rd party managers on the execution of retail activities within assigned geographies, including McCormick products, policies, and expectations for in-store execution.
• Lead broker retail management, including management of broker calls, new item speed to shelf, and merchandising activities. Serve as the primary communication source for broker and 3rd party retail field managers regarding McCormick's expectations for store coverage, call content, merchandising standards, new item speed to shelf, and competitive activity reporting.
• Analyze broker activities completed on calls, new items speed to shelf, and merchandising activities.
• Conduct regular retail training store calls and communicate expectations, plans, and management of broker and 3rd party teams on in-store execution.
• Effectively communicate retail expectations, execution, and results at the Regional VP, Director, and Manager level.
• Lead planning and execution of quarterly retail broker meetings and presentation development.
• Plan, coordinate, and execute regular retail coverage team meetings with broker and 3rd party providers to maintain seasonal focus, motivate teams, and drive sales results.
• Plan and conduct regular retail store audits and coordinate market audit blitz programs to stay current on market conditions, ensure broker understanding of objectives, and adjust retail call coverage as needed.
• Oversee the retail execution of McCormick programs.
• Identify retail opportunities to increase sales and assist the Director of Retail Operations and Training in identifying retail gaps and opportunities for improved business results.

Benefits

• 401k
• health insurance
• paid time off
• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level