Retail Operations Coordinator

Coker University•Hartsville, SC

17h•Onsite

About The Position

The Retail Operations Coordinator supports the Strategic Communications Manager in overseeing the University Store's daily operations within the Marketing and Communications Department. This part-time role coordinates retail functions, inventory management, merchandising, and customer service while helping ensure the store reflects and advances Coker University's brand. The coordinator also assists with promotional efforts related to the store, supporting campus initiatives and special events.

Requirements

Strong organizational and time management skills
Excellent communication and interpersonal abilities
Ability to work independently and collaboratively
Dependable, detail-oriented, and customer-focused
Ability to handle financial transactions responsibly
Ability to stand for extended periods
Ability to lift up to 40 pounds
Ability to move and arrange merchandise

Nice To Haves

Previous retail management or supervisory experience
Experience with inventory management systems
Familiarity with merchandising and retail operations
Experience with university bookstores preferred

Responsibilities

Support daily store operations, including opening and closing procedures
Provide exceptional customer service to students, faculty, staff, alumni, and visitors
Assist customers with merchandise selection and inquiries
Maintain a clean, organized, and welcoming retail environment
Coordinate receiving, stocking, and inventory control processes
Maintain accurate inventory records and stock levels
Assist with product selection, pricing, and reordering
Execute visual merchandising standards and seasonal displays aligned with university branding
Assist with training, scheduling, and supervising student workers
Provide guidance on store procedures and customer service expectations
Support peak retail periods, including major campus events
Process transactions, returns, and exchanges using the point-of-sale system
Follow established cash-handling procedures and accountability standards
Maintain operational records and assist with reporting needs
Coordinate special orders and departmental requests