Specialist III, Sales Support
About The Position
World Fuel is looking for a Retail Operations & Brand Performance Manager to help elevate execution, consistency, and performance across our branded retail network. This is a field-based role with real ownership of a defined territory, partnering directly with independent dealers to improve store execution, brand compliance, and customer experience. You will act as a trusted advisor and execution leader, working hands-on with retail partners to drive measurable improvements—not just check boxes. If you enjoy being in the field, influencing outcomes, and seeing the direct impact of your work, this is an excellent opportunity to grow your career in retail operations, brand execution, or sales leadership.
Requirements
- 1–3 years of experience in a field‑based retail, sales, customer support, or operations role.
- Strong communication and relationship‑building skills.
- Comfortable working independently while managing multiple priorities.
- Proven ability to influence without direct authority.
- Willingness to travel regularly within a 50‑mile radius of your territory.
Nice To Haves
- Bachelor’s degree (recent graduates encouraged to apply).
- Experience in retail operations, territory management, or field support roles.
- Exposure to energy, commercial, or industrial sectors is a plus (not required).
Responsibilities
- Own retail execution across your assigned territory, ensuring brand image, merchandising, and operational standards are consistently met.
- Conduct on-site assessments and coach retailers on improvements to PMPS and brand compliance metrics.
- Proactively identify execution gaps and partner with dealers to drive improvement.
- Build strong, trusted relationships with independent retail partners.
- Guide retailers on improving operational discipline, customer focus, and long-term brand readiness.
- Champion available marketing, promotional, and branded credit card programs to support retailer success.
- Execute retail business plans and ensure on-time implementation of programs and promotions.
- Support rollout of supplier initiatives and branded performance programs.
- Maintain strong performance evaluations from leadership and field management.
Benefits
- Competitive compensation with performance‑based upside.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
