Part Time Retail Operations Associate, SANDRO Williamsburg

SMCP NORTH AMERICA (US, CANADA)New York, NY
$20 - $23Onsite

About The Position

SMCP is seeking a Part Time Operations Associate for its SANDRO store in Williamsburg, Brooklyn. SMCP, which includes the brands Sandro and Maje, focuses on accessible luxury, high-fashion designs, and sustainability. The company operates in over 47 countries and is experiencing growth with a strong leadership team. SMCP's culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. The collections blend casual elegance with evening sophistication, appealing to individuals who value style and sustainability. SMCP aims to 'Style Happiness at Work' and encourages leadership with passion and purpose.

Requirements

  • 2+ years of prior sales support experience, including POS, inventory management, cycle counts, and shipment processing.
  • A natural problem solver with strong organizational skills and attention to detail.
  • Strong communicator who thrives in a fast-paced, dynamic environment.
  • Flexible with scheduling needs and can adapt to the business demands.
  • Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

  • Bilingual in certain key markets (preferred but not required).

Responsibilities

  • Lead by example in all back-of-house operations, setting high standards for efficiency, accuracy, and attention to detail.
  • Ensure seamless coordination between back-of-house and sales floor operations to support overall store performance.
  • Oversee all inventory processes, including merchandise check-in, stock processing, store-to-store transfers, markdowns, RTVs (Return to Vendor), and liquidation.
  • Implement procedures to ensure timely and accurate stock handling, minimizing errors and maximizing efficiency.
  • Manage visual merchandising processes such as floor sets, product replenishment, and ongoing maintenance to uphold brand standards.
  • Collaborate with the sales team to ensure merchandise displays are visually appealing and aligned with current promotions and trends.
  • Implement and monitor asset protection strategies to minimize inventory loss and prevent shrinkage.
  • Oversee accurate and timely physical inventory counts, ensuring compliance with company standards and protocols.
  • Maintain an organized, efficient stockroom, ensuring all back-of-house areas are clean, accessible, and compliant with safety regulations.
  • Promote best practices for stock handling and storage to support smooth operations and maintain a safe work environment.
  • Provide support on the sales floor as needed, assisting with POS operations and ensuring a smooth checkout process.
  • Greet and engage customers when required, contributing to an exceptional shopping experience and reinforcing brand values.

Benefits

  • Competitive base hourly pay
  • Individual commission
  • Sales incentives
  • 50% shopping discount
  • Seasonal wardrobe offering
  • Cell phone contribution
  • Voluntary health plan
  • 401(k)
  • Paid time off
  • Holiday pay
  • Paid parental leave
  • Pet benefits
  • Employee Assistance Program (EAP)
  • MAVEN Family Planning
  • Mentorship
  • Professional development support
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