Retail Operations Assistant Manager

Fontainebleau Las Vegas•Las Vegas, NV

21d•$60,000 - $70,000•Onsite

About The Position

The Assistant Manager, Retail Operations is responsible for supporting and executing day-to-day operational functions across the Retail division. This role ensures operational excellence through effective inventory management, receiving and shipping processes, point-of-sale systems administration, inventory accuracy, loss prevention initiatives, and compliance with established operational standards. Working closely with Store Managers, the Retail Stock Team, and cross-functional partners, the Assistant Manager, Retail Operations drives process consistency, operational efficiency, and inventory integrity across all retail locations. This position plays a critical role in supporting the guest experience by ensuring seamless store operations and maintaining a well-organized, compliant retail environment.

Requirements

Must be at least 21 years of age.
Three (3) years of retail management preferred
Experience in luxury retail sales preferred
Experience in retail operations
Experience with leading a team; through delegation, planning and leading by example
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to effectively communicate with customers, peers and management
Ability to perform basic math functions such as addition, subtraction, multiplication and division
Ability to use a calculator and calculate percentages and ratios
Ability to multi-task, while maintaining attention to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative, problem solve, work independent of direct supervision.
Proficient in Microsoft Office Suite or similar software and ability to operate general office equipment
Ability to maintain confidential information
Excellent interpersonal skills and communication skills to deal effectively with customers, other management, staff, and other outside contacts
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
Must be willing and able to work a flexible schedule that meets the needs of the business to include nights, weekends, and holidays
Work in a fast-paced, busy, and somewhat stressful environment
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Three (3) years of retail management preferred
Experience in luxury retail sales preferred

Responsibilities

Oversee inventory management processes, including receiving, transfers, cycle counts, physical inventories, reconciliation activities, and resolution of inventory discrepancies
Monitor inventory accuracy and support inventory shrink reduction initiatives through audits, reporting, and process compliance
Process, review, and audit vouchers, invoices, and purchase order reconciliations to ensure inventory and financial accuracy
Maintain operational records and documentation in accordance with company policies and audit requirements
Coordinate shipping, receiving, and stockroom operations to ensure timely and accurate movement of merchandise across all retail locations
Execute markdowns, price changes, promotional setups, and system updates in partnership with Store Management and the Retail Stock Team
Train, coach, and provide ongoing guidance to team members regarding operational procedures, inventory controls, systems utilization, and company standards
Serve as a liaison between Retail Operations and support departments, including Finance, Information Technology, Facilities, Security, and Human Resources, to address operational issues and ensure business continuity
Support retail initiatives, including new store openings, renovations, stockroom optimization projects, pop-up concepts, and special events
Analyze inventory and operational reporting to identify trends, improve efficiencies, and maintain inventory accuracy
Recommend and implement process improvements that enhance operational effectiveness, productivity, and service delivery
Ensure stockrooms and back-of-house areas remain clean, organized, secure, and compliant with safety standards
Support compliance with company policies, operational procedures, loss prevention standards, and regulatory requirements
Foster a culture of accountability, collaboration, and operational excellence through leadership and professional conduct
May assist with scheduling, assigning work, and coordinating operational activities within the Retail Operations team
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary