Retail Operation Coordinator
About The Position
This role supports daily operational tasks across assigned store locations, ensuring timely and efficient execution. The coordinator will assist in analyzing sales, operational, and performance data to support informed decision-making. They will also coordinate cross-functional communications between retail stores and the head office, prepare reports and presentations, and travel to stores as needed for operational audits, field support, training, or special project implementation. Additionally, the role involves supporting logistics planning, researching solutions for store-level challenges, identifying operational issues, tracking KPIs, and providing day-to-day support to operations leaders and management.
Requirements
- Fluent in English with strong written and verbal communication skills.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); Excel data analysis skills are essential.
- Strong organizational and time management skills; ability to prioritize and work under pressure.
- Self-motivated, detail-oriented, and eager to learn.
- Must be available to work retail hours, including weekends, and travel for store visits as required.
- Must hold a valid driver’s license.
- Physical ability to occasionally perform store-level tasks (e.g., audits, merchandising support).
Nice To Haves
- Proficiency in Mandarin and/or French is considered an asset.
- Prior experience in retail operations, logistics, or data analysis is highly preferred.
Responsibilities
- Support daily operational tasks across assigned store locations, ensuring timely and efficient execution.
- Assist in analyzing sales, operational, and performance data to support informed decision-making.
- Coordinate cross-functional communications between retail stores and the head office.
- Prepare and present reports, dashboards, and performance updates using Excel and PowerPoint.
- Travel to stores as needed for operational audits, field support, training, or special project implementation.
- Support logistics planning, including shipment coordination and marketing campaign execution.
- Research and recommend solutions for store-level challenges or client/event needs.
- Identify operational issues proactively and propose practical solutions within program guidelines.
- Assist in tracking key performance indicators (KPIs) and contribute to continuous improvement projects.
- Provide day-to-day support to operations leaders and management.
- Perform other relevant duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
