Retail Office Manager

Gillman Home Center•Frankfort, IN

5d•Hybrid

About The Position

The office manager answers the store phone and takes care of all cash and office paperwork daily for our Frankfort and Lebanon store locations. This person will split time between both stores.

Requirements

Excellent computer skills.
Excellent written and verbal communication skills.
Good math skills.
Good customer service skills.
High school diploma or GED diploma or one to three years of related experience or training or the equivalent combination of education and experience.
Valid driver's license and transportation.

Nice To Haves

1+ years of office management/reception experience a plus.
1+ years of Retail experience a plus.

Responsibilities

Provide excellent customer service to our team members, customers and vendors.
Answer store telephone, transfer calls/take messages, etc.
Count money and reconcile cash from previous days sales.
Update all daily reports (daily journal, sales/credit card report and over/short).
Review cashier reports to find cash over/shorts.
Apply payments as they are received.
Pick up mail daily and distribute to the appropriate people.
Turn in credit applications to central office.
Print off Do It Best invoices daily from DIB website.
Enter all materials that come in from packing slips.
Invoice all orders that are received. Help resolve issues with purchase orders before sending to central office.
Write the inventory receipt number on all DIB and vendor invoices and scan and email to central office daily.
Attach PO bar code sticker to all packing slips and scan into Spruce system.
Order office supplies for store.
Keep rewards cards up to date in Spruce system and on the Do It Best website.
Check email frequently throughout the day and correspond as needed.
Run cash register as needed.
Help customers on the sales floor.
Other duties as assigned.