Retail Office Manager

JLL•Provo, UT

2d•$22 - $25•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Retail Office Manager Job Summary Provide administrative support to the general managers, operations managers, other personnel on site, as well as oversee the office administration and provide support as needed. Employee will serve as a liaison between client contacts and vendors. Estimated total compensation for this position: $22.00 - $25.00 per hour The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Expected Schedule: Monday - Friday 8: 00 am - 5:00 pm

Requirements

Time management – ability to manage time well and be self-motivated without direct supervision.
Communication - Able to provide ongoing input to mall team through thoughtful and detailed information.
Teamwork - Able to work in a team atmosphere, providing support to other departments as necessary.
Organization - Ability to maintain an organized workspace/office and have the skills necessary to keep an easily understood filing system.
Customer Service - Has the interpersonal skills to provide good service to customers, contractors, vendors, and clients. Has friendly and helpful attitude.
Ability to multi-task working within a team structure and independently.
Education/training – High School Diploma
Years of relevant experience – 0-2 years practical experience.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Associate degree or higher, preferred
Office experience or previous retail support experience preferred

Responsibilities

Track vacation, sick time and personal days for property employees.
Assist employees with benefit enrollment packages, annual reviews, and audit deadlines as necessary.
Organize and review “new hire” paperwork for property employees.
Prepare insurance claim forms and transmit to proper department as needed.
Update tenant and vendor certificates of insurance.
General filing.
Oversee incoming and outgoing packages, courier, faxes, work order escalation notices and ensure courtesy call backs for on-going tenant issues.
Prepare conference call minutes, staff meeting minutes, etc.
Order, maintain and manage office contracts (supplies, copier, commissary supplies, etc.).
Manage worker’s compensation claim packages and files.
Assist Operations Department as needed in ensuring building inspections and license renewals occur on time.
Prepare contracts for vendors and assist in the RFP process.
Track contractors Certificates of Insurance.
Track legal correspondence and leases.
Assist in preparation of construction updates and agreements.
Review security reports for accuracy.
Update property emergency manuals.
Manage tenant communications including tenant move-in orientation and tenant move-out process.
Prepare bi-weekly payroll.
Assist with Accounting deadlines and projects.
Accounts Receivable-enter cash receipts and enter billing adjustments.
Accounts Payable-enter invoices, ensure proper supporting documentation for invoices.
Collection of Sales Reports