Office Manager

EverLine Coatings - Southeastern MA and Cape Cod • Plymouth, MA

7d

About The Position

The Office Manager plays a critical role in supporting day-to-day business operations. This role owns administrative processes, supports scheduling and billing, coordinates with field operations, and serves as a key point of contact for customers, vendors, and internal team members. The ideal candidate is highly organized, detail-oriented, comfortable wearing many hats, and enjoys working in a fast-paced small business environment.

Requirements

• 3+ years of experience in an office manager, administrative manager, or similar role
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Comfortable working independently and taking ownership of tasks
• Proficiency with Microsoft Office (Excel, Word, Outlook); experience with QuickBooks or similar systems is a plus

Nice To Haves

• Experience in construction, field services, or a trade-based business is a plus, but not required

Responsibilities

• Manage daily office operations, systems, and workflows
• Maintain organized digital and physical filing systems
• Answer and route phone calls and emails professionally
• Act as the first point of contact for customers and vendors
• Coordinate job scheduling with the General Manager and field crews
• Communicate schedules, changes, and job details to crews and customers
• Track job status and ensure required documentation is complete
• Prepare and send customer invoices in a timely manner
• Track receivables and follow up on past-due invoices
• Assist with payroll preparation and time tracking
• Coordinate with external bookkeeping/accounting support as needed
• Support proposal and contract administration
• Manage vendor communications, purchase orders, and invoices
• Help ensure a professional, responsive customer experience
• Maintain basic reports related to jobs, billing, and operations
• Support the owner and management team with ad hoc projects
• Help implement and improve office processes as the business scales

Benefits

• Competitive compensation based on experience
• Opportunity to play a key role in a growing local business
• Hands-on involvement with operations and leadership
• Collaborative, entrepreneurial work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed