Retail Merchandising & Display Technician

Channel Partners • Indianapolis, IN

13d • $21 - $21 • Remote

About The Position

The purpose of the Retail Merchandising & Display Technician is to perform break/fix, installation, and ad hoc maintenance, in addition to general merchandising tasks. This role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to our in-store prescription drug collection program. You’ll be a full-time employee with access to benefits, but your weekly hours will vary based on business needs. Some weeks may offer 40+ hours, while others could have fewer hours—or even no scheduled hours.

Requirements

• High school diploma or equivalent required
• Experience in building displays, fixturing, monitor cabling/connectivity
• Experience using tools required to maintain displays
• Experience in troubleshooting and fixing display issues, i.e., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo-related issues, software reboots, electronic component connectivity, etc.
• Must have good verbal and written communication skills
• Detail-oriented and highly organized
• Ability to independently manage an account base
• Able to read schematics and correctly connect components
• Always display a professional demeanor
• Must be proficient in using a personal Smartphone/Tablet with GPS functionality to upload photos, report assignment data, reference documents while in-store, and schedule visits
• Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation
• Must commit to complete the market area’s minimum weekly or special project hours request
• Must have a basic toolkit
• Complete/Pass required (break-fix and ad-hoc) paid training requirements, as well as one-off project training, before conducting visits
• Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
• Always lift and carry supplies into the store up to 10 pounds
• Regularly lift and carry up to 40 pounds
• Frequently lift and carry up to 25 pounds
• Occasionally lift up to 100 pounds with support from a 2nd person
• Work 8 hour resets when necessary
• Climb a ladder more than 10ft tall
• Continuous hand/eye coordination and fine manipulation
• Complete/pass certification (online and in-store) in Best Buy to use machines such as Big Joe/Little Joe and possibly forklifts.
• Occasionally travel via flight or other modes of transportation

Nice To Haves

• A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone

Responsibilities

• Travel to assigned retail stores to conduct visits within your assigned territory
• Audit, maintain, and install consumer electronics displays and products such as TVs, tablets, headphones, speakers, printers, and phones
• Occasionally partner with team members to complete 2–3 person projects, such as appliance or TV installs
• Build and maintain positive in-store relationships
• Successfully complete your assignments as assigned by your manager
• Ensure that reporting is completed on time from your personal mobile device
• Complete Channel Partner certification and training requirements to provide in-store support and service for Apple devices
• Schedule and complete work per CP Standards and Expectations (provided during onboarding)
• Receive materials at home or pick up at FedEx and take to retail locations as requested
• Other tasks as requested by management

Benefits

• Competitive weekly pay and early wage access
• Medical, Dental, Vision, & Supplemental Plan Options
• Accrued vacation and sick time
• 401(k) with employer matching after 12 months
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out of market travel pay (drive time, mileage, per diem, hotel)
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED