Retail Merchandising & Display Technician

Channel Partners•Minnetonka, MN

1d•$21 - $21•Hybrid

About The Position

The Retail Merchandising & Display Technician is responsible for break/fix, installation, and ad hoc maintenance, in addition to general merchandising tasks. This role focuses on installing and maintaining retail displays and fixtures, completing planogram resets, troubleshooting and repairing issues, and contributing to the in-store prescription drug collection program. This is a full-time position with varying weekly hours based on business needs, potentially ranging from fewer than 40 hours to 40+ hours, or even no scheduled hours in some weeks. The company provides dedicated field management, paid training (virtual, online, and in-store), instructional videos via an app, and a virtual call center for live support.

Requirements

High school diploma or equivalent required.
Experience in building displays, fixturing, monitor cabling/connectivity.
Experience using tools required to maintain displays.
Experience in troubleshooting and fixing display issues (e.g., light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo-related issues, software reboots, electronic component connectivity).
Good verbal and written communication skills.
Detail-oriented and highly organized.
Ability to independently manage an account base.
Able to read schematics and correctly connect components.
Proficient in using a personal Smartphone/Tablet with GPS functionality for uploading photos, reporting assignment data, referencing documents, and scheduling visits.
Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation.
Commitment to complete the market area’s minimum weekly or special project hours request.
Must have a basic toolkit including a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone.
Complete/Pass required (break-fix and ad-hoc) paid training requirements, as well as one-off project training, before conducting visits.

Nice To Haves

Occasionally travel via flight or other modes of transportation.

Responsibilities

Install and/or build displays, fixturing, and endcaps, including the setup of security, cabling, wiring, monitors/media players, and audio connectivity.
Troubleshoot and resolve issues to ensure displays are fully functional and meet maintenance requirements.
Lead teams on multi-rep projects, which may involve full 8-hour days and travel up to 120 miles.
Meet ad hoc maintenance requirements, including store service within 48-72 hours.
Troubleshoot and repair display issues independently using provided parts.
Travel up to 120 miles with paid drive time and mileage.
Occasionally travel overnight.
Report the status of each store visit accurately.
Perform essential merchandising functions, including planogram resets, POP updates, and maintaining correct pricing and signage.
Build in-store relationships.
Participate actively in weekly conference calls.
Complete administrative tasks, including scheduling reports within 24 hours of program launch, entering data/reports same day, and reporting visits by project end date.
Facilitate the collection of prescription drugs by placing a zip tie on the bag and placing it in a holding area in the store.
Other tasks as requested by management.

Benefits

Competitive weekly pay and early wage access
Medical, Dental, Vision, & Supplemental Plan Options
Accrued vacation and sick time
401(k) with employer matching after 12 months
Paid required training (online, in-store)
Paid drive time and mileage between stores
Out of market travel pay (drive time, mileage, per diem, hotel)
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependent, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees