Retail Merchandiser

Fresh Express•Danbury, CT

About The Position

The Retail Merchandiser executes merchandising activities in stores throughout the Danbury, Connecticut area and supports the regional sales team in ensuring merchandising excellence across the organization. The role involves maintaining relationships with store personnel, implementing merchandising standards and promotions, supporting sales, and providing customer service to assigned accounts. The position requires regular travel among stores, use of merchandising tools and a personal digital assistant, and physical activities including lifting, pushing, pulling, reaching, standing, walking, kneeling, and bending. The employee may need to operate a two- or four-wheel dolly.

Requirements

  • Effective written and oral communication skills.
  • Ability to understand and interpret merchandising tools and visual direction.
  • Demonstrated passion for customer service.
  • Ability to prioritize and multitask with a sense of urgency.
  • Strong time-management and organizational skills.
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Valid driver's license and clean driving record.
  • Ability to operate a two- or four-wheel dolly.
  • Ability to lift, pull, and push more than 50 pounds and repeatedly reach overhead, stand, walk, kneel, and bend.
  • Ability to use a personal digital assistant (PDA).
  • Grocery store products experience required.
  • High school diploma required.

Nice To Haves

  • Knowledge of produce items preferred.
  • Previous sales knowledge helpful.
  • College degree preferred.

Responsibilities

  • Establish relationships with store personnel and department-level supervisors to sustain and grow sales.
  • Maintain shelf Plan-O-Gram compliance in coordination with store personnel.
  • Upsell promotional opportunities for displays and programs.
  • Merchandise, display, and rotate products according to company standards and customer planograms.
  • Assist with resets, new store openings, display and end-cap setup, and implementation of company initiatives and promotions.
  • Identify merchandising challenges and offer store-specific solutions using brands in accordance with brand standards.
  • Re-tag shelves and set up point-of-sale materials.
  • Help pack out shelves.
  • Remove discontinued items and proactively place authorized items.
  • Check product codes and rotate products at store level.
  • Complete a weekly highlight report.
  • Void closures for team-identified items.
  • Attend regular sales meetings and special events.
  • Establish and maintain customer rapport by providing outstanding customer service, following up on commitments, and calling on assigned accounts.
  • Assist Sales Managers as required.
  • Offer assistance, recommend items, and provide expertise in support of retailer success.
  • Carry out daily tasks assigned by the Manager.
  • Communicate competitive changes or opportunities to the Manager.
  • Maintain a positive attitude and work effectively with different personalities in retail settings.
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