Retail Merchandise Manager

Michaels Stores•Fairfax, VA

12d•$14 - $19•Onsite

About The Position

The Retail Merchandise Manager plays a key role in store operations, assisting the Store Manager in ensuring adherence to Standard Operating Procedures (SOPs) and Company programs. This position is responsible for maintaining store conditions, leading truck execution, managing workload planning, and overseeing Planogram (POG) and visual merchandising standards. The role also involves managing inventory control, executing ad sets and price changes, overseeing Ship from Store fulfillment, processing RTVs and ASN receiving, and managing store damages. Additionally, the Retail Merchandise Manager is responsible for training and developing team members and supporting asset protection practices to reduce shrink.

Requirements

3+ years retail leadership experience

Responsibilities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Other duties as assigned