Retail Merchandise Manager

Michaels Stores•Southington, CT

6d•$18 - $23•Onsite

About The Position

The Retail Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The manager assists the Store Manager with SOP and company-program compliance, enforces company policies and standards, provides Manager-on-Duty coverage, and leads truck execution and daily workload planning. The role oversees inventory and replenishment routines, planogram and visual merchandising execution, promotional sets and price changes, Ship from Store fulfillment, receiving and returns, and store damages procedures. The manager also trains and develops team members and partners in Asset Protection practices. The position involves frequent customer interactions in a fast-paced retail environment. Work hours include nights, weekends, and early mornings. The stated base pay range is $18.25–$23.30, and the position may be eligible for overtime compensation in accordance with applicable laws.

Requirements

At least 3 years of retail leadership experience.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Availability to work nights, weekends, and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Assist the Store Manager in leading adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding the team accountable for store conditions and results.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Lead truck execution, including timely unloading, accurate sorting, and efficient movement of merchandise to the sales floor.
Plan workloads and prioritize daily tasks in partnership with store leadership, aligning staffing and execution with business needs.
Execute and maintain SISO (Store-In-Stock Optimization) routines to support in-stock levels, replenishment accuracy, and sales readiness.
Oversee Planogram (POG) execution and ensure merchandising sets are completed accurately and on schedule.
Establish and maintain visual merchandising standards, including initial product placement and presentation.
Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
Manage inventory control to support product accuracy, integrity, and efficient stock movement.
Execute ad sets and ensure promotional signage and product placement are compliant and customer focused.
Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
Manage store damages procedures, including proper handling, reporting, and shrink reduction.
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining Asset Protection practices to reduce shrink through awareness, compliance, and safe operations.
Perform other duties as assigned.