Retail Merchandise Associate

TJX•Opelika, AL

18h•Onsite

About The Position

The Retail Merchandise Associate delivers a highly satisfied customer experience by engaging with customers, following customer experience practices, and maintaining a clean, organized store environment. The associate follows operational, merchandising, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role also supports store safety, shrink-reduction goals, and a positive store culture.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain the cleanliness of the entire store.
Provide and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.