Retail Merchandise Associate Seasonal

TJX • Hialeah Gardens, FL

1d • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, applying customer experience principles, and maintaining a clean and organized store. The associate follows operational, merchandise, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs.

The role includes assisting with customer purchases and returns, promoting credit and loyalty programs, processing merchandise for the sales floor, maintaining merchandising standards, and participating in store recovery, cleanliness, safety, and shrink-reduction activities. The associate supports a positive store culture through honesty, integrity, respect, and constructive feedback, and performs other duties as assigned. This is a seasonal position at the HomeGoods store in Hialeah Gardens, Florida.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers.
• Model customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Ring customer purchases and returns accurately and return change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and follow established merchandising procedures.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain sales-floor organization, cleanliness, and recovery standards, and help maintain the entire store.
• Provide and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) matching for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for associates who meet service or hours requirements
• Health care flexible spending account (FSA) for associates who meet service or hours requirements
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability coverage for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed