Seasonal Retail Merchandise Associate
About The Position
The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean, organized store. The role follows operational, merchandise, and loss prevention standards and may be cross-trained across multiple store areas to support business needs. The associate models customer experience practices, supports a positive store culture, handles customer purchases and returns, promotes credit and loyalty programs, and processes merchandise for the sales floor. The role also includes merchandising, store recovery, cleanliness, safety awareness, and participation in shrink-reduction efforts. Other duties may be assigned. The position is seasonal and located at the TJ Maxx store at 1 Airport Square, North Wales, Pennsylvania. Starting pay is $13.75 to $14.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Deliver a highly satisfying customer experience by engaging and interacting with customers.
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and count change according to established procedures.
- Promote credit and loyalty programs.
- Maintain the merchandising philosophy and follow established merchandising procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability coverage for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts for those meeting service or hours requirements
- Scholarship program for those meeting service or hours requirements
- Adoption assistance for those meeting service or hours requirements
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
