Part Time Retail Merchandise Associate

TJX•Moses Lake, WA
•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and keeping the store clean and organized. The associate follows operational, merchandising, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect, and includes ringing purchases and returns, promoting credit and loyalty programs, processing merchandise, and maintaining sales-floor recovery and cleanliness. Associates also support shrink-reduction and safety programs, follow labor laws and company policies, and perform other duties as assigned. The position is part-time at the Marshalls store at 1020 Stratford Road, Suite D, Moses Lake, Washington. Starting pay is $17.13–$17.63 per hour; the full pay range is $17.13–$27.20 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Retail customer experience preferred.

Nice To Haves

  • Retail customer experience.

Responsibilities

  • Deliver a highly satisfying customer experience by engaging and interacting with customers and following established customer experience principles.
  • Model customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow the merchandising philosophy and established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards and help maintain cleanliness throughout the store.
  • Give and accept recognition and constructive feedback.
  • Follow labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.
  • May be cross-trained to work in multiple store areas to support business needs.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health savings account (HSA) for associates who meet service or hours requirements
  • Health care flexible spending account (FSA) for associates who meet service or hours requirements
  • Life insurance for associates who meet service or hours requirements
  • Short- and long-term disability coverage for associates who meet service or hours requirements
  • Paid parental leave for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick time for associates who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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